Privacy Policy
Effective Date: June 10th 2026
Last Updated: May 25th 2026
The Scar Connection ("we", "our", or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how information is collected, used, disclosed, and safeguarded when you visit The Scar Connection website or interact with our services.
By using this website, you agree to the practices outlined below.
Contact Information
The Scar Connection
Attention: Sarah Stead
Email: sarah@thescarconnection.com
Website: https://www.thescarconnection.com/
If you have questions regarding this Privacy Policy or your personal information, please contact us using the information above.
Information We May Collect
We may collect personal information that you voluntarily provide when you:
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complete a contact form
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request a consultation
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subscribe to newsletters or email updates
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request or download resources
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purchase digital products
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communicate with us through forms or email
Information collected may include:
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name
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email address
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phone number
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city or service area
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appointment inquiries
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information you choose to share in messages or forms
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Please avoid submitting sensitive medical information through general website contact forms unless specifically requested through secure channels.
Website Analytics & Technical Information
We may automatically collect limited information about your interaction with the website, including:
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browser type
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device type
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IP address
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pages visited
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referring website
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session duration
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website usage data
This information helps us improve website functionality and user experience.
Cookies
This website may use cookies and similar technologies to:
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understand website traffic
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improve functionality
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personalize website experiences
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monitor site performance
Cookies are small files stored on your device.
You may disable cookies through your browser settings, although some website features may not function properly.
How We Use Your Information
Information collected may be used to:
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respond to inquiries
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provide requested services or resources
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schedule consultations
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deliver purchased products
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send educational content or newsletters
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improve website functionality
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communicate updates and offerings
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support customer service
We only collect information reasonably necessary to support these purposes.
Email Communications
If you choose to subscribe to our email list, request resources, or download educational materials, you may receive:
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newsletters
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educational updates
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resource information
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service announcements
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promotional communications
You may unsubscribe at any time by using the unsubscribe link included in email communications.
Third-Party Services
The Scar Connection may use trusted third-party platforms and services to operate the website and support business functions, including:
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Wix
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Google Workspace
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email marketing platforms
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analytics services
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scheduling or booking tools
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payment processing providers
These third-party providers may collect, process, or store information according to their own privacy policies.
We encourage users to review those privacy policies separately.
Payment Information
Digital purchases or service payments may be processed through secure third-party payment providers.
The Scar Connection does not directly store full credit card or payment information.
Information Sharing
We do not sell, rent, or trade personal information.
Personal information may be shared only when:
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required to provide requested services
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necessary for website operations through trusted providers
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required by law
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needed to protect rights, safety, or legal obligations
Data Security
Reasonable administrative, technical, and physical safeguards are used to protect personal information.
While we take steps to protect information, no online transmission or storage method can be guaranteed to be completely secure.
Users submit information at their own discretion.
Children's Privacy
This website is not directed toward children under 13 years of age.
We do not knowingly collect personal information from children.
External Links
This website may contain links to external websites.
The Scar Connection is not responsible for the privacy practices or content of third-party websites.
Users should review privacy policies of any external websites they visit.
Your Rights
Depending on applicable privacy laws, you may have the right to:
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request access to your information
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request corrections
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withdraw consent where appropriate
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request deletion of information where legally permitted
To make requests regarding your information, contact:
Changes to this Policy
This Privacy Policy may be updated periodically.
Changes will be posted on this page with an updated revision date.
Continued use of the website following changes constitutes acceptance of those updates.
Thank you for trusting The Scar Connection.